starting January 2016 If your reservation falls the week of a holiday, the week before or the week after the holiday, we will CHARGE YOUR CARD IN FULL when we get your reservation
and Have you pay the remainder IN FULL on your credit card. THESE WEEKS ARE NON-REFUNDABLE SO BRING YOUR DOG(S) EVEN IF YOUR PLANS CHANGE! (we may change this if there are NO cancellations
for Thanksgiving and Christmas we had to many people who are making reservations just in case they needed us and then they cancel if their plans change) We are very small and many of our regulars are having to go elsewhere and then we have empty kennels when people cancel.
FORTH OF JULY
CHRISTMAS EVE & CHRISTMAS DAY
IMPORTANT*** Our website for making a reservation is NOT phone friendly. When looking at the website, it must be green in color NOT RED
Our new policy for payment has changed as of 12-12-15
If you make a reservation there is still a $30 non refundable deposit
PLUS if you cancel or change a reservation when you make a reservation in the future, (this does NOT include adding/subtracting days to a reservation you already have)
you will be expected to pay in full EVERY TIME you make
a new reservation.
There is no exception to this it does not matter how long you have been a customer. We have to many people canceling and changing their reservations. So remember this for future reference.